# The Theory of Operations Management

By focusing their operations directly on customers, some manufacturing businesses have gained competitive advantages. (Image courtesy of Ede Bittle, EDE.DESiGN.)

### Instructor(s)

Prof. Jérémie Gallien

### MIT Course Number

15.764

### As Taught In

Spring 2004

### Level

Graduate

###

Some Description
Instructor(s) | Prof.
As Taught In | Spring 2002
Course Number | 2.24
Level | Undergraduate/Graduate
Features | Lecture Notes, Student Work

## Course Description

## Course Features

- Selected lecture notes

## Course Highlights

The classes include student presentations of different research papers, which lead into group discussions. Readings are drawn from a range of classical and recent research papers.

## Course Description

The doctoral seminar 15.764 focuses on theoretical work for studying operations planning and control problems. This term's special topic, "Customer-Driven Operations," considers how a number of companies have succeeded in focusing their operation systems on the customer. The class reviews the quantitative models and theoretical tools underlying some of the customer-driven operational practices of these cutting-edge companies. Students will read and present research papers on topics such as distribution systems, short life-cycle product management, and forecast evolution models.

This MIT OpenCourseWare site is dedicated to the memory of Bhuwan Singh, a member of the class.

## Related Content

## Course Collections

See related courses in the following collections:

### Cross-Disciplinary Lists

- Transportation Courses

### Find Courses by Topic

- Operations Management
- Supply Chain Management

Jérémie Gallien. 15.764 The Theory of Operations Management. Spring 2004. Massachusetts Institute of Technology: MIT OpenCourseWare, https://ocw.mit.edu. License: Creative Commons BY-NC-SA.

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